2G Alarm System Upgrade

Your alarm system’s cellular connection may need an upgrade. If your security system still uses a wireless 2G cellular data connection to send a signal to our alarm monitoring center, it’s time for an alarm connection upgrade to 4G technology.

What is the 2G sunset and why is an upgrade of your 2G connection necessary?

2G Sunset

2G is short for second-generation wireless telephone technology. Several years ago, AT&T shared that it would stop using its 2G wireless network incrementally by the end of 2016 because of the growing increase in smartphone and overall data use. By shutting down the older 2G network (the 2G sunset) AT&T has shared that users will benefit from higher capacity and a faster connection, using its 4G cellular connection networks.

2G Technology and Your Alarm System

These days, most alarm monitoring is over a cellular connection, and originally, many wireless alarm systems were installed with a 2G compatible GSM (Global System for Mobile Communication) device. With the elimination of the 2G network, systems relying on the 2G connection will not be able to communicate signals to alarm monitoring centers and alarm dispatchers. Systems that use the 2G technology need to be upgraded immediately.

Upgrade to the 4G Security Network

Check with us to see if your security system is impacted by the 2G sunset

If you’re unsure whether your alarm system is affected by the elimination of the 2G network, simply complete the form provided here or call us at 1-866-491-3199.

Free Radio Upgrade from Central Security Group

Receive a free radio upgrade* if your system is affected

Upgrading your alarm monitoring connection is easy. To help make sure your monitored security system can send a signal to our monitoring center, we’re offering:

  • Orange Arrow BulletA new 4G GSM radio*, with free installation
  • Orange Arrow BulletAssurance that your alarm service is not impacted when 2G is discontinued
  • Orange Arrow BulletFast alarm response with an upgraded 4G connection
*Radio upgrade requires an increase of $5.00 to customer's monthly service fee and a new 36-month agreement.

We can help you stay connected! Complete the form here or contact us at 1-866-491-3199 to confirm if your system is affected by the 2G sunset and to schedule an upgrade.

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